General Information

Welcome to multidebrid! Our service acts as a bridge between you and various file hosting services, facilitating direct access to file links from the hosts to you. It’s important to note that multidebrid does not store any files on its servers, ensuring our operations remain fully within legal boundaries.

Legal Compliance

By using our service, you agree to comply with all applicable laws and regulations. This includes adherence to export control laws and intellectual property rights. Downloading any material that violates these or other relevant regulations is strictly prohibited. Accounts found engaging in illegal activities will be terminated immediately, and no refunds will be issued.

Account Usage

Account sharing is not allowed. Each account is meant for individual use only. We monitor IP addresses and other data to ensure compliance. If account sharing is detected, your account will be permanently banned without any refund. This policy helps maintain the quality and fairness of our service for all users.

Service Limits and Availability

We reserve the right to adjust daily download limits for specific file hosts as needed to maintain service quality. Any changes will be communicated in advance to ensure transparency. While we strive for uninterrupted service, certain hosts may be temporarily unavailable due to factors beyond our control.

Customer Support

At multidebrid, we are committed to providing top-notch customer support. Our team is available 24/7 to assist with any issues or questions you may have. We aim to respond within 8 hours, but typically we respond much faster. You can reach our support team through the contact page on our website.

Amendments to Terms

multidebrid reserves the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the service signifies your acceptance of these changes. We recommend checking this page regularly to stay informed about any updates.

Refund Policy

Refunds are generally not available, except in cases where there has been a clear service failure on our part. Refund requests will be reviewed individually, and decisions will be made at the sole discretion of multidebrid management.

Privacy and Data Protection

Your privacy is important to us. All user data is handled according to our Privacy Policy, which outlines how your information is collected, used, and protected. We use industry-standard security measures to safeguard your data and do not share your information with third parties without your consent.

Fair Usage Policy

To ensure fair access for all users, multidebrid enforces a Fair Usage Policy. Users who engage in excessive downloading that impacts service quality for others may have their access restricted or suspended. This policy ensures a high-quality experience for everyone.

Contact Information

If you have any questions or concerns about these terms, please reach out to our support team via the contact page. We’re here to help and ensure your experience with multidebrid is smooth and satisfying.